agents

Doing the Work: Why Learning is Key to Agentic AI Success & Avoiding Workslop

Why we need to be ready to 'do the work' of organisational transformation if we are to realise the potential of enterprise AI, and thinking about what…

Sep 30 •

Enterprise AI is a Social Technology, Not the Sorcerer’s Apprentice

Some links and thoughts on agentic AI's positive potential to transform work and jobs, and the need to avoid both magical thinking and AI panic

Sep 16 •

AgentOps: The Scaling Layer for Agentic AI in the Enterprise

To move beyond prototypes and achieve practical impact, we need to build the organisational infrastructure for agent development, deployment, and…

Sep 9 •

Collaborative Architectures for Agents, People & Machines

Some thoughts and further reading on how to think about creating collaborative architectures for agentic AI in the enterprise

Sep 2 •

Will AI be 'Winner takes it all' or General Purpose Technology?

Considering the diffusion of economic gains from AI, why enterprise AI is more interesting than consumer use cases, and why learning by doing is…

Aug 5 •

Codifying Rulesets in the Explainable Enterprise

How encoding the unspoken rules of how we work could create better guardrails for agentic AI and improve human-AI collaboration in the enterprise

Jul 22 •

To Protect Human Agency, Codify the Invisible

Codified coordination, forkable practices, and agentic guardrails—how we design AI-ready work that puts people first.

Jul 15 •

Is Enterprise AI Ultimately Less Risky than Consumer AI?

Whilst the risks of consumer AI are fuelling a backlash, the quiet revolution in enterprise AI offers a more promising, human-scale future (if we get it…

Jul 8 •

Can Learning Help Overcome the AI Capability-Absorption Gap?

Organisational readiness will take time, but that should not stop us from preparing our people to thrive in an enterprise AI workplace

Jun 24 •

Learning in the Age of Agents

Why What, Where, When and How We Learn Needs Reimagining for Intelligent Work

Jun 17 •

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Agentic AI Needs Strong Foundations

We risk taking the inevitability of agentic AI for granted; but if we don't focus on the foundations and bring people with us, it might not live up to…

Jun 10 •

New Models and Old Challenges

So many powerful new capabilities are emerging, especially in augmented coding; but we must not forget the human transition, risks and adoption…

May 27 •

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