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January 2025

A Brighter Future for KM: Building an AI-Enhanced Knowledge-Sharing Capability
Knowledge is fluid, contextual and everywhere. How can we create an organisational capability to map, connect and synthesise enterprise knowledge in…
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Cerys Hearsey
Enterprise AI: Lessons from Social Media
AI risks are not to be ignored, but Enterprise AI can mitigate the risks of consumer AI, much as enterprise social computing avoided the pitfalls of…
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Lee Bryant
AI-Human Collaboration: A Roadmap for Building Trust, Confidence & Skills
Human-AI collaboration is coming sooner than we might think, so how can we get started in a positive way to put humans front and centre of our ways of…
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Cerys Hearsey
AI World Building & The Value of Boring BizOps
3 new AI developments, musings on physical AI and world building, plus how to harvest value today in what might seem like boring business support…
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Lee Bryant
Will We See the First Programmable Organisations In 2025?
Looking ahead to the big prize in Enterprise AI and how to pursue it
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Lee Bryant

December 2024

Wrapping up 2024
We have come so far with AI and yet achieved so little in terms of the organisational change it makes possible. Here's how we made sense of the year AI…
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Lee Bryant
A Deep Dive Case Study of Enterprise AI in Action: Klarna’s Bold Bet on Automation
Turning AI from a buzzword into a workforce, Klarna is proving that automation isn’t just about efficiency—it’s about reimagining how business gets…
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Cerys Hearsey
Reasoning, Context and the Agentic Enterprise AI Beyond LLMs
A round-up of new AI developments and what they mean for the Enterprise. Also, do Turkeys vote for Xmas, and can we avoid the Sorcerer's Apprentice…
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Lee Bryant
Competitive Intelligence as a Foundational Capability in the Programmable Organisation
Building a simple AI-powered competitive intelligence agent is a great way to demonstrate the value of human-in-the-loop smart data services in the…
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Cerys Hearsey

November 2024

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