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Wrapping up 2024
We have come so far with AI and yet achieved so little in terms of the organisational change it makes possible. Here's how we made sense of the year AI…
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Lee Bryant
A Deep Dive Case Study of Enterprise AI in Action: Klarna’s Bold Bet on Automation
Turning AI from a buzzword into a workforce, Klarna is proving that automation isn’t just about efficiency—it’s about reimagining how business gets…
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Cerys Hearsey
Reasoning, Context and the Agentic Enterprise AI Beyond LLMs
A round-up of new AI developments and what they mean for the Enterprise. Also, do Turkeys vote for Xmas, and can we avoid the Sorcerer's Apprentice…
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Lee Bryant
Competitive Intelligence as a Foundational Capability in the Programmable Organisation
Building a simple AI-powered competitive intelligence agent is a great way to demonstrate the value of human-in-the-loop smart data services in the…
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Cerys Hearsey

November 2024

The Age of Abundance Depends on Continuous Learning at the Heart of Technology Change
AI readiness depends on learning and change management as much as technology
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Lee Bryant
A Deep Dive on Achieving AI readiness in the Digital Workplace
How can we make the most of our existing digital workplace tools today to prepare for a truly smart digital workplace augmented by AI and automation?
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Cerys Hearsey
Towards the Smart Digital Workplace
Could AI technology spawn a new wave of building to create smart digital workplaces that are more integrated than the previous generation of enterprise…
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Lee Bryant
Exploring a new age of AIOps to increase operational agility
Where should CIOs start when automating and orchestrating an IT Operations Automation Capability?
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Cerys Hearsey

October 2024

AI Use Cases: Shifting Focus From Personal to Organisational Productivity
We are making great strides in individual AI tools, but progress towards smarter, AI-enhanced organisational structures and processes is far slower
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Lee Bryant
Shifting from Output- to Outcome-Based Metrics for Agile Teams
For agile teams wanting to shift from rituals to results, simple AI tools can help create 3 key types of outcome-based metric to track and accelerate…
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Cerys Hearsey
AI Reasoning Is Cool, But First How Can We Tackle Organisational Debt?
It is great to see AI tools develop reasoning abilities, and this suggests an exciting future for how we work, but let's start small and pay down…
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Lee Bryant
Bridging AI & Physical Processes: How Unilever Embraced Digital Twins
Creating digital twins opens up a whole new world of use cases for AI agents, and gives them the levers to pull to improve operational efficiency.
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Cerys Hearsey
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