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How can AI Help Accelerate Europe’s Industrial Renaissance?
AI modelling and mapping can potentially create more visibility of the emerging new industrial ecosystem to support better, faster combinatorial…
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Lee Bryant
Mapping the Firm’s Ecosystem for Strategic Advantage
Discover how mapping your ecosystem can reveal new cross-sector innovation opportunities and a knowledge graph can help you stretch to meet them
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Cerys Hearsey
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Lee Bryant
AI-led Transformation of the Professional & Financial Services Ecosystem
Taking an ecosystem view of professional & financial services can help identify new innovation opportunities as we head towards more programmable…
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Lee Bryant
1

March 2025

The Ghost in the Service Machine: Designing with AI in the Loop
As AI becomes both design partner and service participant, how do we create experiences that feel human, adaptive, and truly collaborative?
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Cerys Hearsey
AI Coding Means We Need Service & Experience Design More Than Ever
When it is easy to build things badly, the differentiator is design and user experience
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Lee Bryant
3
Decisions in Motion: Augmenting Human Judgment with AI
Decisions are dynamic, shaped by uncertainty and bias. How can we build a capability that enhances judgment, adapts to complexity, and ensures decisions…
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Cerys Hearsey
Who's the Bot Now?
More Enterprise AI investment is good, but without a vision that extends beyond the short-term trap of replacing people, we could end up in the bad…
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Lee Bryant

February 2025

AI Literacy & Why Leadership Learning Needs to Change
Mastering AI isn’t just about courses or certifications - it’s about thinking, deciding, and leading everything differently.
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Cerys Hearsey
Beyond Simple Office Automation: The Rise of Super Operators
Contrasting the speed of office-based vs physical AI use cases; the future beyond simple chatbot assistants; and the predicted rise of high-agency super…
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Lee Bryant
Cisco’s AIOps journey to simplify and secure IT operations
By making AI the backbone of its IT operations, Cisco isn’t just automating networks—it’s rewriting the playbook on how enterprises predict, secure, and…
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Cerys Hearsey
Destruction, disruption, change and transition strategies
Why transformative change sometimes needs transition, not destruction, and why we should engage with AI risk fears if we are to find the best way…
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Lee Bryant

January 2025

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